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The Time in Zones Report

Monitor exactly how long vehicles spend at customer sites, depots, and defined areas.

The Time in Zones Report shows you exactly how long your vehicles spend in your predefined geographical areas. Whether you're tracking time at customer sites, monitoring depot visits, or ensuring delivery windows are met, this report gives you precise duration data for every zone interaction.

What you'll learn:

  • How long vehicles spend at each location
  • Entry and exit times for zones
  • Which vehicles visited which zones
  • Duration patterns and trends
  • Site productivity metrics

Important: You must have zones already set up to use this report. See the zones guide for setup instructions.


Accessing the Time in Zones Report

Navigate quickly to your zone duration data.

Steps to access

  1. Open Reports section – Click "Reports" in the sidebar menu
  2. Select Time in Zones tab – Click on "Time in Zones" from the report tabs

Note: The help text reminds you that this report only works if you have zones configured on your account.


Setting up your report

Configure the report to show the zone data you need.

Step 1: Select date range

Using the date picker:

  1. Click the calendar icon next to date field
  2. Choose from quick options:
    • Today
    • Yesterday
    • Last 7 Days
    • Last 30 Days
    • This month
    • Last month
    • Custom Range

For custom dates:

  • Click start date on calendar
  • Click end date
  • Confirm selection

Tip: Use longer date ranges to identify patterns in zone visit durations.

Step 2: Choose vehicles or devices

Filter options:

  1. Click dropdown below date picker
  2. Select from:
    • All vehicles and devices (default)
    • Individual vehicles
    • Multiple specific vehicles

Best practice: Start with all vehicles to see complete zone activity, then filter for specific analysis.

Step 3: Run the report

Generate zone data:

  • Click green "Run Report" button
  • Report loads with all zone visits
  • Each row shows one zone interaction

Understanding the report columns

Each column provides specific information about zone visits.

Data fields explained

Name – Vehicle identifier

  • Shows custom vehicle names
  • Helps identify which asset visited

Rego – Registration number

  • Official vehicle registration
  • Useful for compliance records

Entry Time – When vehicle entered zone

  • Exact timestamp (DD/MM/YYYY HH:MM:SS)
  • 24-hour format
  • Records crossing into zone boundary

Exit Time – When vehicle left zone

  • Exact timestamp of departure
  • Shows "Presently in zone" if still inside
  • Updates when vehicle crosses boundary

Zone Name – Which zone was visited

  • Your custom zone names
  • As configured in zones section
  • Multiple visits show separately

Duration – Total time in zone

  • Format: HH:MM:SS
  • Calculated from entry to exit
  • Continues counting if still in zone

Reading zone visit data

Understanding what the data tells you about site activities.

Example entries explained

Standard visit:

  • Name: TMR Blue
  • Rego: TRACKS
  • Entry: 2022-10-18 09:27:23
  • Exit: 2022-10-18 17:42:21
  • Zone: Track My Ride Heidelberg West
  • Duration: 8:14:58

This shows: Vehicle spent full work day (8+ hours) at headquarters.

Currently in zone:

  • Name: TMR Blue
  • Rego: TRACKS
  • Entry: 2022-10-18 18:44:03
  • Exit: Presently in zone
  • Zone: Sunbury Restricted
  • Duration: 214:08:55

This shows: Vehicle has been parked in zone for over 214 hours (about 9 days).


Using zone filters

Focus on specific zones using report options.

Filtering zones

To select specific zones:

  1. Click "Options" button
  2. See list of all zones
  3. Tick zones to include
  4. Apply filters
  5. Run report again

When to filter:

  • Focus on customer sites only
  • Exclude depot/parking zones
  • Analyse specific regions
  • Reduce data volume

Exporting zone data

Share and analyse your zone duration reports.

Export formats

CSV – Best for:

  • Spreadsheet analysis
  • Billing calculations
  • Database import
  • Custom reporting

PDF – Best for:

  • Customer proof of service
  • Compliance documentation
  • Management reports
  • Archives

How to export

  1. Run report with filters
  2. Click "Export" button
  3. Select format
  4. Download file
  5. Find in Downloads folder

Scheduling zone reports

Automate regular zone duration reporting.

Setting up schedules

  1. Configure report settings
  2. Click "Schedule" button
  3. Set:
    • Frequency (daily/weekly/monthly)
    • Delivery time
    • Email recipients
    • Format preference

    Analysing zone patterns

    Extract insights from duration data.

    Identifying trends

    Look for:

    • Increasing visit durations
    • Seasonal patterns
    • Day-of-week variations
    • Unusual long stays

    Red flags:

    • Unexpected overnight stays
    • Very short customer visits
    • Missing zone visits
    • Excessive depot time

    Optimisation opportunities

    Improve efficiency by:

    • Comparing similar job durations
    • Identifying best performers
    • Finding bottlenecks
    • Redistributing workload

    Troubleshooting zone reports

    Solving common issues with zone data.

    No data showing

    Check:

    • Zones are properly created
    • Vehicles actually visited zones
    • Date range includes visits
    • Zones are active

    "Presently in zone" issues

    Reasons:

    • Vehicle still genuinely in zone
    • Vehicle parked there
    • Tracker lost power in zone
    • GPS signal lost

    Solutions:

    • Verify vehicle location
    • Check tracker status
    • Review Raw GPS Data report
    • Adjust zone boundaries if needed

    Missing zone visits

    Possible causes:

    • Zone too small
    • GPS accuracy issues
    • Brief visits not recorded
    • Zone not active during visit

    Fixes:

    • Enlarge zone boundaries
    • Check GPS signal quality
    • Reduce minimum dwell time
    • Verify zone settings