My Journey Report has the same start and stop location

When looking at your Journey report, you might notice some trips show the same address for both the start and end location. This looks weird, but it's not an error – it's working correctly!

What it means

Example:

• Start address: 43 Chambers Street, North Toowoomba
• End address: 43 Chambers Street, North Toowoomba
• Distance: 90.5km
• Duration: 1 hour 11 minutes

This means: Your vehicle did a round trip – it left from that address and came back to the same place.

How to check the actual route

Want to see where the vehicle actually went? Here's how:

1. Use the map playback feature
   • Click on the journey
   • Use the history/playback tool to watch the route
2. Look for red stop markers
   • These show where the vehicle stopped along the way
3. Click the stop markers
   • See how long the vehicle was stopped at each location

Why this happens

Track My Ride considers a journey "finished" when your vehicle stops for 5 minutes or more.

For round trips with quick stops: If you only stop briefly (under 5 minutes) before heading back, the entire trip is recorded as one journey. That's why it shows the same start and end location – you left home and came back home in one continuous trip.

Can I change this?

Yes! If you make lots of short stops that should split your journeys, you can adjust the settings.

How to change it:

1. Go to Application Settings
2. Find Journey Settings
3. Change the "end of journey stationary time" to less than 5 minutes (try 2 or 3 minutes)
4. Save your changes

Now each time you stop for your chosen time (e.g., 2 minutes), it will end that journey and start a new one.

Tips

💡 Click red stop markers on the map to see how long each stop was

💡 Check distance and time to confirm it was a genuine round trip (not a GPS error)

💡 Use map playback to see the complete path your vehicle took

💡 Stop markers and journey endings are separate – you can adjust when red markers appear on the map independently from when journeys end