Update Your Payment Details
Change your credit card or direct debit information
You can change your Track My Ride payment details at any time. Only account administrators can update payment information.
Updating Payment Details
Step 1: Sign In
Sign in to your Track My Ride account at https://app.trackmyride.com.au.
Step 2: Navigate to Settings
Click the settings icon to open your account settings.
Step 3: Find Payment Method
Under the "PAYMENT METHOD" section, locate the "Manage payment info" link.
Step 4: Click Manage Payment Info
Click the "Manage payment info" link. A dialog box titled "Payment Method Details" will appear showing your current payment method.
Step 5: Edit Payment Method
Click "Edit Payment Method" to open the payment update form.
Step 6: Choose Payment Type
Select either "Credit card" or "Direct Debit" as your payment method.
Step 7: Enter Payment Details
Enter your payment details in the form. For credit cards, you'll need to provide first name, last name, card number, expiry date, and CVV.
Step 8: Update and Confirm
Click the "Update" button to save your new payment details and confirm the change.
Administrator Access Required
Only account administrators can update payment details. If you cannot see the "Manage payment info" link in the Payment Method section, your account does not have admin privileges. Contact your account administrator to update payment information.
Your new payment method will be used for all future billing charges. Previous invoices remain unaffected.