Edit Your Vehicle's Details in Track My Ride
Update vehicle information, settings, and tracker configurations
Keeping your vehicle information up to date is important for accurate tracking and reporting. This guide shows you how to edit your vehicle's details in Track My Ride, from simple changes like updating a registration number to more advanced adjustments like configuring tracker operation modes. Whether you need to update one vehicle or make changes across your fleet, you'll find everything you need to know here.
What You Can Change
Track My Ride lets you modify a wide range of vehicle details and settings. Some changes are straightforward, like updating a name or odometer reading, while others involve more technical tracker configurations. You can adjust these settings anytime to keep your fleet information accurate.
Editing Your Vehicle Details
Step 1: Access Your Account
Log in to your Track My Ride account at https://app.trackmyride.com.au or open the Track My Ride mobile app on your phone.
Step 2: Navigate to Vehicles
Click on the vehicles section in your account menu. You'll see the truck icon – this takes you to your list of vehicles.
Step 3: Find Your Vehicle
Locate the vehicle you want to edit in your vehicles table. If you manage a large fleet with many vehicles, use the search field at the top right corner to quickly find the right one. Just type part of the vehicle name, registration number, or any other identifying detail.
Step 4: Open the Edit Window
Click the pencil button on the right side of the vehicle's row. This opens a popup window where you can modify various vehicle settings.
Step 5: Make Your Changes
The edit window displays all the parameters you can adjust for this vehicle. Make whatever changes you need – you can modify multiple settings at once before saving.
Step 6: Save Your Changes
When you're finished making changes, click the "Save" button at the bottom of the popup. Your updates take effect immediately.
Vehicle Details You Can Edit
The edit window gives you access to many different vehicle parameters. Here's what you can change and why you might need to update each one.
Basic Vehicle Information
Name: Change the vehicle's name or nickname. This is what you and your team see throughout the system, so choose something easily recognisable.
Registration Number: Update the registration plate number. Keep this current if you swap plates or re-register a vehicle.
Company ID: Assign or change the company identifier. This is useful for organising vehicles by department, division, or location.
Odometer: Update the current odometer reading in kilometres. Keeping this accurate helps Track My Ride calculate total distance travelled and maintenance schedules.
Journey Hourmeter: Track engine running hours if your business needs this metric. Update this when you service the vehicle or need to reset the count.
Timezone: Set the correct timezone for where this vehicle operates. This ensures journey times and reports display correctly for your location.
Visual Settings
Map Icon: Choose which icon represents this vehicle on the map. Options include different vehicle types like cars, vans, trucks, and utes. Picking the right icon makes it easier to identify vehicles at a glance.
Path Colour: Select the colour that displays for this vehicle's route on the map. Using different colours for different vehicles helps you quickly distinguish between multiple vehicle paths when viewing the map.
Tracker Operation Settings
These settings control how your hardware tracker behaves. Mobile tracked vehicles won't have these options since they use smartphone tracking instead.
Sleep Mode: Configure when and how the tracker enters sleep mode to conserve power. Different sleep mode settings balance battery life with tracking frequency based on your needs.
Deep Sleep Heartbeat: Set how often the tracker checks in while in deep sleep mode. This determines how frequently you receive location updates when the vehicle isn't moving.
Engine On Detection: Configure how the tracker detects when the engine starts. Accurate engine detection is important for proper journey tracking and alerts.
Engine On Voltage: Set the voltage threshold that indicates the engine is running. This works with the engine detection setting to accurately track when vehicles are in use.
Input and Output Settings
Input 1 Action and Input 2 Action: Configure what happens when the tracker's physical inputs are triggered. Common uses include panic buttons, door sensors, or other custom triggers.
Output 1 Control and Output 2 Control: Set up how the tracker's outputs behave. Outputs can control external devices connected to your tracker, like immobilisers or auxiliary equipment.
Output 1 and Output 2: Manually toggle outputs on or off, or set nicknames for each output to remember what they control.
When to Update Vehicle Details
Knowing when to update your vehicle information helps maintain accurate records and proper system operation.
Regular Updates
Update odometer readings periodically to keep mileage tracking accurate. Many businesses do this monthly or during routine vehicle inspections.
After Vehicle Changes
If you swap registration plates, sell a vehicle, or reassign vehicles between departments, update the relevant details immediately. This prevents confusion and ensures reports reflect current vehicle assignments.
Timezone Changes
If a vehicle permanently relocates to a different timezone, update this setting. Otherwise, journey times and scheduled reports will display incorrectly.
Tracker Configuration Changes
You might need to adjust tracker settings when troubleshooting issues, improving battery life, or changing how you use the tracking system. Always test changes on one vehicle before applying them across your fleet.
Troubleshooting Common Issues
My Changes Aren't Saving
Make sure you click the "Save" button after making changes. If the system shows an error, check that all required fields have valid entries. Some settings may have specific requirements or limitations.
I Can't Find the Pencil Button
The pencil button appears on the right side of each vehicle row in your vehicles table. If you don't see it, you might not have permission to edit vehicles. Contact your account administrator about user permissions.
The Odometer Reading Seems Wrong
If the odometer value doesn't match your vehicle's actual mileage, simply enter the correct reading in the odometer field. The system will calculate distance from this new baseline going forward.
Tracker Settings Aren't Having the Expected Effect
Some tracker settings require the device to reconnect with the Track My Ride servers before changes take effect. This can take a few minutes. If settings still don't work as expected after 15 minutes, double-check that you entered the correct values.
I Changed the Timezone But Journey Times Still Look Wrong
Changing the timezone only affects future location data. Historical journeys will still display in their original timezone. The system doesn't retroactively adjust past journey times.
I Don't See All the Settings Mentioned
Mobile tracked vehicles don't have hardware tracker settings like sleep mode or engine detection since they use smartphone tracking. Only hardware tracked vehicles display these advanced configuration options.
Frequently Asked Questions
Can I edit multiple vehicles at once?
Currently, you need to edit vehicles individually. If you need to make the same change across many vehicles, you'll need to open and save each one separately.
Will editing a vehicle affect its historical data?
Most changes, like updating the vehicle name or changing the map icon, don't affect historical journeys or reports. However, updating the odometer sets a new baseline for future distance calculations without changing past journey distances.
Can I undo changes after saving?
There's no undo button, but you can simply open the vehicle edit window again and change the settings back to their previous values.
What happens if I enter an incorrect registration number?
Entering the wrong registration number won't affect tracking functionality, but it might cause confusion in reports and documentation. Simply edit the vehicle again and enter the correct registration.
Do I need special permissions to edit vehicles?
Yes, your user account needs appropriate permissions to edit vehicles. Account administrators can manage user permissions. If you can't edit vehicles but need to, contact your administrator.
Can I delete a vehicle's tracker settings?
You can modify tracker settings but not completely remove them. Each setting has a default value that will apply if you don't configure it. If you want to stop tracking a vehicle entirely, you need to deactivate it rather than just changing settings.
How often should I update the odometer?
This depends on your business needs. Monthly updates work well for most businesses, though you might update more frequently for high-use vehicles or less often for vehicles that don't travel much.
Will changing tracker settings affect my battery life?
Yes, some settings like sleep mode and deep sleep heartbeat directly impact how long the tracker's backup battery lasts. More frequent updates drain the battery faster, while longer sleep periods conserve power.