Advanced alert features
Fine-tune when and where your alerts trigger with these powerful options.
Track My Ride has some clever features that let you control exactly when and where your alerts trigger. This means you can avoid getting alerts you don't need, and only get notified when it really matters.
Three advanced features:
- Zone Limit - Only get alerts inside certain areas
- Time Suppression - Turn off alerts during certain hours
- Ignored Zones - Don't get alerts inside certain areas
Zone Limit (only alert inside certain zones)
What it does
Makes an alert only trigger when the vehicle is inside specific zones you choose.
When to use it
Example 1: Car park speeding
- You want to catch people speeding in your car park
- Set up a speed alert for 15 km/h
- Add a Zone Limit for your "Office Car Park" zone
- Now you'll only get speeding alerts when they're in the car park, not everywhere else
Example 2: Customer site arrivals
- You want to know when vehicles arrive at customer sites
- Set up an "Entering a zone" alert
- Add a Zone Limit for just your customer zones
- You won't get alerts for other zones (like your depot)
Example 3: School zone speeding
- Set a speed alert for 40 km/h
- Add a Zone Limit for school zones
- Only get speeding alerts near schools, not everywhere
How it works
The alert will only trigger if both these things are true:
- The alert event happens (e.g., vehicle speeds)
- AND the vehicle is inside one of your selected zones
If the vehicle is outside those zones, the alert won't trigger at all.
How to set it up
- Open the Alerts page
- Click the Setup tab
- Either:
- Click New to create a new alert, OR
- Click the pencil icon to edit an existing alert
- Fill in the normal alert details (type, criteria, etc.)
- Find the Zone Limit box
- Click in the box and select which zones the alert should work in
- Click Save Alert
Done! Now that alert only works inside the zones you picked.
Time Suppression (turn alerts off at certain times)
What it does
Stops alerts from triggering during certain hours of the day or days of the week.
When to use it
Example 1: No weekend alerts
- You have an "Engine On" alert for vehicles
- You don't want to be bothered on weekends
- Suppress Saturday-Sunday, so alerts only come on weekdays
Example 2: Only after-hours alerts
- You want to know if vehicles are used after 6pm
- Set up a "Driving or journeying" alert
- Suppress 6am to 6pm (daytime hours)
- Now you only get alerts for after-hours use
Example 3: Business hours only
- You only care about alerts during work time
- Suppress nights and weekends
- Only get alerts Monday-Friday, 8am-5pm
How to set it up
- Open the Alerts page
- Click the Setup tab
- Either:
- Click New to create a new alert, OR
- Click the pencil icon to edit an existing alert
- Fill in the normal alert details
- Find Suppression Criteria and click Configure
- You'll see a grid showing hours and days:
- Presets: Choose "Weekdays" or other quick options from the dropdown
- Manual: Click and drag across the grid to select hours
- Red areas = suppressed (alert won't trigger)
- Blue areas = active (alert will trigger)
- The grid shows:
- Days of the week down the left (Sunday to Saturday)
- Hours across the top (12am to 11pm)
- Click Close
- Click Save Alert
Ignored Zones (don't alert inside certain zones)
What it does
Stops alerts from triggering when vehicles are inside specific zones. It's the opposite of Zone Limit.
The difference:
- Zone Limit = Only alert INSIDE these zones
- Ignored Zones = Never alert INSIDE these zones
When to use it
Example 1: No depot alerts
- You have an "Engine On" alert
- You don't need to know when vehicles start at your depot (that's normal)
- Add your depot as an Ignored Zone
- Now you only get "Engine On" alerts when vehicles start outside the depot
Example 2: No home speeding alerts
- You have harsh driving alerts
- You don't care about harsh braking in your driveway (it's private property)
- Add your home as an Ignored Zone
- Harsh driving alerts work everywhere except home
Example 3: Car park exception
- You have speeding alerts for the whole fleet
- But you know people drive slowly in the car park anyway
- Add car park as an Ignored Zone
- No speeding alerts in the car park
How it works
The alert checks: "Is the vehicle in an ignored zone?"
- If YES → Don't trigger the alert
- If NO → Trigger the alert normally
How to set it up
- Open the Alerts page
- Click the Setup tab
- Either:
- Click New to create a new alert, OR
- Click the pencil icon to edit an existing alert
- Fill in the normal alert details
- Find Suppression Criteria and click Configure
- Look for Ignore these zones
- Click in the box and select zones where the alert should NOT work
- Click Close
- Click Save Alert
Done! The alert won't trigger inside those zones.
Don't have the zone yet? Create it first using the Zones feature
Combining features together
You can use all three features on the same alert for very precise control!
Example: Customer site speeding, weekdays only, except depot
You want to catch speeding at customer sites, but only during business hours, and you don't care about your own depot.
Setup:
- Create a "Speed exceeding" alert for 100 km/h
- Zone Limit: Select all your customer site zones (only alert at customer sites)
- Time Suppression: Suppress weekends and nights (only alert during work hours)
- Ignored Zones: Add your depot zone (don't alert at depot)
Result: You'll only get speeding alerts at customer sites, during weekdays 8am-5pm, and never at your depot.
Example: After-hours movement except home
You want to know if vehicles move after hours, but you don't care if they're at someone's home.
Setup:
- Create a "Driving or journeying" alert
- Zone Limit: Leave blank (alert everywhere)
- Time Suppression: Suppress 6am to 6pm (only alert after hours)
- Ignored Zones: Add all driver home zones
Result: Only get alerts for after-hours movement, but not if they're just moving around at home.
Common questions
What's the difference between Zone Limit and Ignored Zones?
- Zone Limit = Alert ONLY inside these zones (nowhere else)
- Ignored Zones = Alert EVERYWHERE except inside these zones
Think of it like:
- Zone Limit = "Only care about these specific places"
- Ignored Zones = "Care about everywhere except these places"
Q: Can I use both Zone Limit and Ignored Zones on the same alert?
A: Yes, but it might not make sense. Zone Limit already says "only alert here", so adding Ignored Zones would create exceptions within those limits. It's usually one or the other.
Q: If I suppress an alert, does the event still get recorded?
A: Yes! Suppression only stops the notification. The event (like speeding or harsh braking) is still recorded in your history. You just don't get alerted about it.
Q: Can I have different suppression times for different vehicles?
A: No. Suppression applies to the entire alert. If you need different times for different vehicles, create separate alerts for each vehicle.
Q: Do time suppressions work across midnight?
A: Yes. If you suppress 10pm to 6am, it automatically handles going from 11:59pm to 12:00am.
Q: What if I want alerts ONLY in one zone?
A: Use Zone Limit and select just that one zone. Don't use Ignored Zones.
Q: What if I want alerts EVERYWHERE except one zone?
A: Use Ignored Zones and select that one zone. Don't use Zone Limit.
Quick reference
| Feature | What it does | When to use it |
|---|---|---|
| Zone Limit | Only alert inside specific zones | When you only care about certain locations |
| Time Suppression | Turn off alerts during certain hours/days | When you don't want alerts at night, weekends, etc. |
| Ignored Zones | Never alert inside specific zones | When you want alerts everywhere except a few places |